GENERAL TERMS AND CONDITIONS
The Services (defined below) are offered to Clients (defined below) only if they accept these General Terms. By accepting the Terms, a legally binding Contract is formed between Tallinn Learning OÜ (the Provider) and the Client. By accepting the Terms, the Client confirms they have read and agree to follow them.
1. DEFINITIONS
1.1. Account – the main way to access the Services using a username and password.
1.2. Client – a person or company entering into a Contract with the Provider.
1.3. Contract – the agreement between the Provider and the Client that includes the General Terms.
1.4. Course(s) – courses offered under a Plan.
1.5. Fee – payment for the Services.
1.6. General Terms – these terms, plus any rules or updates shown on the Website or shared directly.
1.7. Materials – any content provided as part of the Services, like videos, templates, guides, etc.
1.8. Plan – a course package as described on the Website.
1.9. Provider, us – Tallinn Learning OÜ, registry code 16379183, address: Vana-Altoa tee 4-5, Lähtse küla, Kiili vald, Harju maakond, 75416, Estonia.
Email: info@tallinn-learning.ee | Website: https://qa-school.com | Phone: +372 53901089
1.10. Services – the training and related services provided under a Plan.
1.11. User – either the Client (if a person) or someone using the Services on behalf of a company.
1.12. Website – https://qa-school.com, where the Services are accessed.
2. USING THE SERVICES
2.1. To use the Services, the Client must accept these Terms.
2.2. If the Client is a company, it must inform the User of these Terms and the Privacy Policy before sharing their data.
2.3. Accepting the Terms creates a binding Contract. Individuals must be 18+ and legally able to agree. Companies must ensure the person accepting the Terms has the authority to do so.
2.4. The Provider decides who is accepted to use the Services.
2.5. Only accepted Users can use the Services.
2.6. A Fee is required unless the User is not accepted.
2.7. Users need a computer, internet, and Zoom.
3. APPLICATION
3.1. Apply via the Website and select a Plan.
3.2. Users may be asked to attend an interview and submit additional information.
3.3. The Provider evaluates applications and notifies acceptance or rejection by email.
4. ACCOUNT
4.1. Only accepted Users can use an Account.
4.2. Login details must not be shared.
4.3. Users must notify the Provider if login info is lost or misused.
4.4. Clients and Users are responsible for all activity on their Account.
5. OBLIGATIONS
Client and User must:
Follow the Terms and laws
Use Services as intended
Not resell or use Services commercially
Do not use Services for illegal purposes
Provider must:
Provide Services as promised
Make Services available at least 3 days before the program starts
Give access to Materials for the duration of the Plan
6. PAYMENT
6.1. Fee depends on the Plan and is paid only if the User is accepted.
6.2. Payment options:
One-time payment
Installments (via Inbank AS, for individuals only)
7. REFUND POLICY
7.1. A full refund is possible only if the Client notifies the Provider at least 7 (seven) calendar days before the course start date.
7.2. If the cancellation occurs less than 7 days before the course starts, the Fee is non-refundable.
8. SERVICE AVAILABILITY
8.1. The Provider aims to provide stable Services but cannot guarantee uninterrupted access.
8.2. The Provider is not liable for third-party tools or internet issues.
8.3. Course content, format, and schedule may change when needed.
9. INTELLECTUAL PROPERTY
All rights to the Website, Services, and Materials belong to the Provider.
Use is personal only. Sharing, copying, or commercial use is prohibited.
Breach may result in a €10,000 penalty per incident.
10. PERSONAL DATA
Personal data is handled according to the Privacy Policy.
11. LEGAL REMEDIES
If the Client or User breaks the Terms, the Provider may restrict or remove access and take legal action.
12. LIABILITY
The Provider is liable only for direct damages up to the total Fee paid in the past 6 months. No liability for third-party damage, interruptions, or force majeure.
13. CONTRACT DURATION
13.1. The Contract is valid until the end of the Plan.
13.2. Both parties can terminate the Contract in writing if the other party breaches it and doesn’t fix the issue in 7 days.
13.3. Material breach includes not making the Course available, misbehavior, or harming Provider’s reputation.
13.4. If the Contract is ended due to Provider’s fault, the Client may get a proportional refund.
13.5. Upon termination, access to the Account and Materials ends.
14. LAW AND DISPUTES
14.1. The Contract follows Estonian law.
14.2. Disputes should first be resolved by negotiation.
14.3. If needed, legal disputes will be handled in Harju County Court, Estonia.
14.4. Consumers may also turn to the Estonian Consumer Disputes Committee.
15. CHANGES TO TERMS
15.1. The Provider may update the Terms and publish them on the Website.
15.2. Updates do not affect active Contracts unless legally required.
15.3. Using the Services after updates means acceptance of the new Terms.
16. COMMUNICATION
16.1. Communication happens by email, phone, or through the Learning Management System (LMS).
16.2. Legal notices must be sent by email.
17. OTHER
17.1. English is the official version of these Terms. In case of translation conflicts, English prevails.
17.2. Clients may not transfer the Contract without the Provider’s written consent.
17.3. If any clause is invalid, it doesn’t affect the rest.
17.4. The Terms are always available on the Website: https://qa-school.com